Noolingo

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Privacy Policy

Welcome to our product: noolingo Card Notes (including Apps and website services, hereinafter referred to as "products and services") developed and operated by Moli Lab (hereinafter referred to as "we").

Ensuring user data security and privacy protection is our top priority. This Privacy Policy sets forth the data we collect and how we process it when you access and use our products and services.

Please carefully read and fully understand all rules and key points of this Privacy Policy before continuing to use our products. Once you choose to use them, you are deemed to agree to all contents of this Privacy Policy and consent to our collection and use of your relevant information accordingly. If you have any questions about this policy while reading it, please contact our customer service through the contact information at the bottom or the feedback method in the product. If you do not agree with the relevant agreement or any of its terms, you should stop using our products and services.

This Privacy Policy helps you understand the following:

  • How we collect and use your personal information
  • How we store and protect your personal information
  • How we share, transfer, and publicly disclose your personal information
  • How we use cookies and other tracking technologies

Information Collection

When you use the noolingo application, we collect the following necessary information:

  1. Account Information
  • Email address or phone number: For account registration, login and password recovery
  • Password: Stored in encrypted form for account security verification
  1. Device Information
  • Device model and operating system version: For ensuring application compatibility and troubleshooting
  • Application version number: For fault analysis and update notifications
  • Device identifier: Only used to distinguish sync status between different devices
  • IP address: Only used to prevent malicious attacks and ensure service security
  1. Usage Data
  • Learning progress: Records card completion status and review times
  • Application settings: Stores your preferences, such as interface language, reminder times, etc.
  • Exception logs: Only collected when the application crashes, used for improving stability

We do not collect:

  • Your precise location information
  • Your contacts or social media data
  • Advertising identifiers for cross-app tracking
  • Other personal information unrelated to application functionality

Data Synchronization Special Notice

To provide note synchronization services, we need to collect and process the following content:

  • Images, audio and other media files contained in notes
  • Note tags, categories and other metadata
  • Note creation and modification times (for version control)

We use encryption technology (HTTPS) to protect data transmission security, and sync data is only stored on our servers for synchronization between your different devices.
You can enable or disable sync functionality at any time in settings, and choose to clear all notes stored in the cloud.
You can also export your note data at any time. When deleting an account, all cloud-stored note data will be completely deleted.

Regarding the content you create:

  • The content belongs to you and is only used to provide services to you
  • You can export and delete this content at any time
  • We will not analyze or use this content for other purposes
  • Unless necessary to provide services to you, we will not view this content without your authorization

Data Source

To accept our comprehensive product services, we will record relevant data when registering user accounts.
All information you provide in this section comes from you during registration, as well as data we obtain from third-party partners.
We may verify your identity through SMS or email.

Data Deletion Request

You have the right to delete your account and related data at any time. You can submit a deletion request through:

The "Settings - Account Management - Account Deletion" option in the application
Sending an email to support@noolingo.com requesting data deletion

To prevent accidental deletion, we may require identity verification and confirmation of deletion intent after you submit a deletion request. We will delete your account and all associated data after 7 days, and will not retain any copies. During the 7-day waiting period, you can cancel the deletion request at any time.

Scope of Application

When you use noolingo network services or visit the noolingo platform website, noolingo automatically receives and records information from your browser and computer, including but not limited to your IP address, browser type, language used, access date and time, hardware and software characteristics, and your requested webpage records and other data.

You understand and agree that the following information does not apply to this Privacy Policy:
Information data you publish in this application collected by noolingo, including but not limited to activity participation, transaction information and evaluation details
Violations of legal regulations or noolingo rules and measures noolingo has taken against you.

Information Retention

As a general rule, we only retain your personal information for as long as necessary to achieve the information collection purpose.
We retain your personal information for the time strictly necessary to manage our relationship with you (for example, when you open an account and receive services from our products).
For the purpose of complying with legal obligations or proving certain rights or contracts to meet applicable statute of limitations requirements, we may need to retain your archived personal information after the above period expires and cannot delete it at your request.
When your personal information is no longer necessary for our legal obligations or statutory limitations corresponding purposes or archives, we ensure it will be completely deleted or anonymized. If you confirm that you will no longer use our products and services and have actively cancelled your account as required, all information will be completely deleted.

Information Usage

We use personal information collected through the application for various business purposes with your permission.
We process your personal information based on our legitimate business interests, to enter into or perform contracts with you, with your consent and/or to comply with our legal obligations.

Information Storage and Exchange

Information and materials collected by this application will be stored on the servers of this application and/or its affiliated companies, and this information and materials may be transmitted to, accessed, stored and displayed abroad in your country, region or where this application collects information and materials.

Daily Service

When needed in managing our daily business activities, to pursue legitimate interests to better serve customers, we will use part of your personal information in compliance with appropriate manner. Considering business and various aspects comprehensively, we only use this data ourselves and do not share it with any third parties.
Worth mentioning, to strengthen privacy data protection, we have desensitized it during collection, and even in our own database, we do not store privacy data with association or in plain text.

App Auto-Start Explanation

To ensure you receive learning reminder notifications in a timely manner, noolingo needs to auto-start under specific circumstances:

  • Automatically restore the learning reminder service after device reboot to ensure your daily learning plan remains uninterrupted
  • Trigger scheduled flashcard review reminders to help you follow the forgetting curve for efficient memorization

Technical Implementation Method:
The app receives the BOOT_COMPLETED broadcast after system startup completes to restart the notification service.
Auto-start is only enabled when you have set up learning reminders.

User Control Rights:

You can completely disable the learning reminder function in the app settings, in which case auto-start will not occur

You can revoke the notification permission in your system settings at any time, and the auto-start function will be disabled accordingly

Data Protection

We have implemented appropriate technical and organizational security measures aimed at protecting the security of any personal information we process.
Although no electronic transmission or information storage technology over the Internet can guarantee 100% security, we will take all possible protective measures and strive to ensure your information security.

Measures

noolingo accounts have security protection functions, please properly safeguard your username and password information.
We also use industry-standard security protection measures to protect the personal information you provide and encrypt key data to prevent unauthorized access, public disclosure, use, modification, damage or loss.
We will take all reasonable and feasible measures to protect your personal information. We use encryption technology to ensure data confidentiality; we use trusted protection mechanisms to prevent data from malicious attacks.

Regulatory Requirements

We may share your personal information externally according to laws and regulations, or according to mandatory requirements of government authorities. Under compliance with laws and regulations, when we receive the above disclosure information requests, we will require corresponding legal documents, such as subpoenas or investigation letters. We believe that for information we are required to provide, we should maintain transparency to the extent permitted by law.

  • Directly related to national security and national defense security
  • Directly related to criminal investigation, prosecution, trial and judgment execution
  • For the purpose of protecting your or other individuals' life, property and other major legitimate rights and interests but difficult to obtain your consent
  • Personal information you disclose to the public
  • Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels
  • Necessary for signing and performing contracts as requested by the personal information subject
  • Necessary for maintaining the safe and stable operation of provided products or services, such as discovering and handling product or service faults
  • Other circumstances stipulated by laws and regulations

Cookies and Similar Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) mainly for the following basic functions:

  • Ensure basic operation of websites and applications, such as maintaining your login status
  • Remember your usage preferences and basic settings
  • Help us understand application usage to improve user experience
  • Provide basic website access statistics

We only use necessary cookies to ensure basic product functionality, and this cookie information will not be used for user profiling or other commercial purposes. If we need to use other types of cookies in the future, we will obtain your consent in advance.

Cross-Product Account Usage

We may develop and operate multiple products. To provide a more convenient service experience, your account registered with noolingo may be used for other products we develop. This means you can use the same account to log in and use all our products and services.
When you use the same account to access our different products, related basic account information (such as user ID, username, registered email, etc.) will be shared between these products, while specific usage data for each product (such as learning records, usage habits, etc.) will be stored and managed independently.
When you first use our other products, we will clearly inform you about account interconnection, and you can choose whether to use your existing account to log in to new products or use separate accounts for different products. We will ensure adequate security protection measures when sharing and transferring data between products.
All products will follow the provisions of this Privacy Policy, and data sharing between different products will be strictly limited to necessary scope. If you have any questions or need help regarding cross-product account usage, please contact us anytime at support@noolingo.com.

Minor Protection

Our services may be used by minors. If you are a minor, we recommend using our services under the guidance of your guardian. If you are a guardian, please carefully read this Privacy Policy and explain it to your ward when they use our services.

Third-Party Websites

Unless prior permission is obtained from you, our applications and services will not provide, sell, rent, share or trade your personal information to any unrelated third parties, or such third party and this application (including this application's affiliated companies) individually or jointly provide services to you, and after such service ends, it will be prohibited from accessing all these materials including those it could previously access.
noolingo also does not allow any unrelated third parties to collect, edit, sell or distribute your personal information by any means.
Any noolingo user engaging in such activities, once discovered, noolingo has the right to immediately terminate the service agreement with that user.
noolingo may include third-party products and/or services or links to information and/or services provided by third parties. Before using such third-party products and/or services, you need to jump to the corresponding mini-program or third-party page.
Your use of such third-party services (including any personal information you provide to such third party) is subject to that third party's terms of service and privacy policy (rather than this policy). You need to carefully read their terms and decide whether to accept them.
Please properly protect your personal information and only provide it to others when necessary.
This policy only applies to information we collect, store, use, share, and disclose, and does not apply to any services provided by third parties or third parties' information usage rules. Third parties are responsible for their own behavior when using your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be indicated by an updated "revision" date, and the updated version will take effect immediately when accessible.
If we decide to change the Privacy Policy, we will post these changes in this policy, on the company website, and in other locations we deem appropriate, so that you understand how we collect and use your personal information, who can access this information, and under what circumstances we will disclose this information.

Notice

The company reserves the right to modify this policy at any time, so please check frequently. If significant changes are made to this policy, the company will notify you through website notifications and social media notices.
Please properly protect your personal information and only provide it to others when necessary. If you discover your personal information has been leaked, especially if your application username and password have been compromised, please contact us immediately so we can take appropriate measures.

Contact Us

If you have any questions or comments about this policy, you can send an email to support@noolingo.com.

Last updated: February 19, 2025

See also: Terms of Service